24-Hour Reception at Mercure Newcastle

At Mercure Newcastle, our front desk team is available 24/7 to help make your stay as smooth as possible, whether you’re arriving late after a flight into Newcastle Airport or heading out early for a coastal walk.

Check-in time is from 2:00 pm and check-out is by 11:00 am, with complimentary luggage storage available if you’re arriving early or departing later in the day. Drop your bags and explore the city — we’re just minutes from the Honeysuckle precinct, Civic Theatre, and Newcastle’s foreshore.

For added convenience, guests can also use our express check-in kiosks, located in the hotel lobby.

Whether it’s local tips, late-night assistance or help with your booking, our team is always just a call or quick visit away.